No. CORE, ADVANCED, and COMPLETE are our standard Managed IT plans, but every business is different. We can customize a solution around your users, technology, security requirements, and budget.

Per-user pricing makes IT costs easier to understand and budget as your business changes. Instead of billing separately for every device, support request, or technology tool, your plan is built around the people we support and the services included in your agreement.

Generally, a user is an individual employee or team member covered by your Managed IT agreement. We’ll review your environment during the quoting process so you know exactly who is included and how your pricing is calculated.

Managed Voice includes cloud phone system licensing and hosting, phone system administration, user and extension management, device management, call routing, ring groups, auto attendants, voicemail and business-hours configuration, desktop and mobile app support, ongoing changes, and troubleshooting. Calling service, phone numbers, phones, fax services, and other carrier services are priced separately.

There can be, depending on the services and equipment your business needs. Managed IT projects, optional add-ons, hardware, and services outside your agreement may carry additional costs. For Managed Voice, calling service, phone numbers, phones, fax services, adapters, shipping, taxes, regulatory fees, and certain complex installations may be separate. We’ll identify those costs before you move forward.

Managed IT pricing varies based on agreement length, with options ranging from month-to-month through longer-term agreements. The Managed IT prices shown above reflect a 36-month agreement. Managed Voice and other services may have separate terms depending on the services, carriers, licensing, and equipment involved.